UnlimCall
Medical billing

Recover more claims. On an encrypted trunk.

Outbound SIP trunk for medical-billing firms. TLS for SIP signaling, SRTP for media, native local CLI rotation, PCI-out-of-scope by design, predictive-dialer compatible.

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TLS+SRTP · Local CLI rotation · PCI out-of-scope · Long-retention recording

The problem

Why medical-billing trunks need to be specialized.

PHI on the wire

Patient data in unencrypted transport

Generic SIP without TLS and SRTP is a compliance hole. Medical-billing calls discuss PHI — encrypted transport end-to-end is not optional.

CLI flagging

Patient outreach gets screened

Foreign-area-code numbers ringing about medical bills look like scams. Native local CLI is what gets the call answered.

Long calls

Claim resolution runs long

Walking a patient through claim status, balance, payment plan options takes 15–30 minutes. Per-minute billing punishes the calls that resolve.

The fix

Three concrete shifts.

TLS + SRTP

Encrypted end-to-end

TLS for SIP signaling, SRTP for media. Sensitive call content stays encrypted on the wire.

Local CLI rotation

Native numbers in patient region

Pool of native local CLIs in any US/CA market. Match patient area code automatically.

PCI out-of-scope

No DTMF capture

When a patient pays over the phone, we do not capture cardholder DTMF. PCI scope stays with your dialer or payment processor, not us.

The infrastructure

What floor managers ask.

  • Encrypted transportTLS 1.2+ for SIP, SRTP for media
  • PCI scopeout-of-scope — DTMF not captured during card-data flows
  • STIR/SHAKENattestation A end-to-end on US/CA
  • CLI rotationmanaged pool, throttle-aware, per-state where useful
  • Recording retention7 years standard for medical-billing audit · longer on request
  • BAAavailable for HIPAA-covered workflows
  • Pricingflat $25/seat/mo standard US/CA tier
Pricing calculator →
Stack compatibility

Your billing platform. Our trunk.

  • ViciDial
    Predictive
    verified · v2.14
  • GoAutoDial
    Predictive
    verified
  • Athenahealth
    Practice management
    BYO carrier
  • Kareo
    Practice management
    BYO carrier
  • AdvancedMD
    Practice management
    BYO carrier
  • eClinicalWorks
    PM/EHR
    BYO carrier
  • HubSpot Sales
    CRM dialer
    BYO carrier
  • Salesforce Health Cloud
    CRM dialer
    BYOT
Full integration matrix →
Onboarding

Live in a week.

  1. 01

    BAA + compliance review

    BAA template handed over. Confirm encrypted-transport requirements, recording retention, and DNC integration.

    Day 1

  2. 02

    Provision TLS-only trunk

    CLI pool spins up. SIP creds with TLS-only enforcement.

    Day 1–2

  3. 03

    Side-by-side ramp

    Test 5–50% in week one. Validate encrypted transport, attestation, contact-rate.

    Week 1

  4. 04

    Cutover

    Flip to 100% UnlimCall.

    Week 2

  • TLS for SIP, SRTP for media — encrypted end-to-end
  • PCI out-of-scope by design
  • BAA available for HIPAA-covered workflows
  • 7-year recording retention for medical-billing audit
  • STIR/SHAKEN attestation A on US/CA outbound
  • Athenahealth · Kareo · AdvancedMD · ViciDial verified
Ready when you are

Pick a country.Pay in two minutes.

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