Collections Outbound Calling — Without Counting Minutes
High-volume ARM operations live on dial volume and right-party contact. Per-minute billing punishes both. UnlimCall is flat — one price per agent, unlimited outbound, local caller ID in the markets you work.
From $5/agent/day ($99/seat/mo)
Why per-minute billing hurts collections margins
- High call volume amplifies the bill. Collections requires multiple attempts per account across long campaigns. Every retry, every skip-trace dial, every callback adds to a meter you can't cap.
- Toll-free and out-of-area numbers kill right-party contact. When the called party doesn't recognize the number, they don't answer. You dial more to reach the same debtor, which drives the meter higher.
- Your best-performing campaigns cost the most. A productive collector makes more connects — and generates a larger, less predictable invoice. Flat-rate removes that ceiling.
The flat-rate fix
- Dial more, pay the same. Flat per-agent pricing means retry volume and campaign depth are free to scale.
- Local caller ID, higher right-party contact. Native local numbers — provisioned for your account during setup, across 33 live markets — answer better than toll-free or out-of-state numbers.
- Call recording included. Every call can be recorded and stored, supporting your agency's internal compliance and QA program.
- STIR/SHAKEN signing on US/CA traffic helps calls reach the called party with cleaner attestation.
What you get
| Feature | Benefit for collections |
|---|---|
| Flat $/agent/day pricing | Predictable per-account cost; scale dials without scaling spend |
| Local caller ID, 33 live markets | Higher right-party contact; numbers provisioned at onboarding |
| STIR/SHAKEN signed (US/CA) | Supports A-level attestation for better deliverability |
| Call recording + storage | Supports your agency's QA, dispute resolution, and compliance documentation |
| Sub-50ms edge audio | Cleaner connects, lower drop |
| Bring your own dialer | ViciDial, FreePBX, Genesys, custom SIP — no lock-in |
The math: flat-rate vs per-minute
A 100-agent floor on the US/CA standard plan:
- UnlimCall: $99/seat/mo ($5/agent/day, ÷20 working days) × 100 = $9,900/mo, fixed. Minutes: unlimited.
- Per-minute (illustrative): 100 × ~10,000 connected min/mo × ~$0.0085/min = $8,500/mo — *and it climbs with every productive collector.* At 15,000 min/agent it's $12,750; at 20,000, $17,000. (Rate modelled on published elastic SIP pricing; verify current rates.)
Flat-rate wins above ~11,650 min/agent/mo on price — and wins every month on predictability. Run your numbers →
How it works
- Pick your markets and we provision local caller ID for your account.
- Point your existing dialer at the trunk — ViciDial, FreePBX, Genesys, or custom SIP.
- Run collections. Flat rate, unlimited minutes, no per-minute surprises.
FAQ
How fast can we start? Most accounts are dialing within a day of setup once numbers are provisioned.
Does it work with our dialer? Yes — UnlimCall is a SIP trunk. Connects to ViciDial, FreePBX, Genesys, or custom SIP. No migration required.
Is there a per-minute or overage charge? No. The seat price is the price.
What about call recording and compliance documentation? Call recording is included and can be retained per your agency's retention policy. UnlimCall provides the infrastructure — recordings, STIR/SHAKEN signing, and local caller ID — to support your compliance program. Your agency remains responsible for its own TCPA, FDCPA, and state-law obligations; nothing here constitutes legal advice.
Which countries? All 33 markets are live; per-seat pricing varies by market — from $5/agent/day. See the pricing calculator.
Ready to run collections without counting minutes?
Flat per-agent pricing, local caller ID, call recording, your dialer. Pick a country → or calculate your pricing →.