Run Multi-Country Survey Studies — Without Counting Minutes
High-volume CATI and survey dialing burns per-minute budgets fast. UnlimCall gives field research teams a fixed daily rate across 33 live markets — local caller ID provisioned at onboarding, one contract, no per-country carrier negotiations.
From $5/agent/day ($99/seat/mo)
Why per-minute billing fights your survey operation
- Unpredictable study costs. Respondent talk time varies wildly. Per-minute rates make it impossible to quote a fixed cost to clients before a study runs.
- Multi-country = multi-carrier headaches. Running a study across five countries typically means five vendor relationships, five rate tables, and five invoice reconciliations.
- Local caller ID is locked behind per-number fees. Carriers charge per number per month. Scaling local presence across markets turns a line item into a line of budget.
The flat-rate fix
- One fixed rate per agent per day, every market. Your 50-agent team costs the same whether they dial Germany, Australia, or Brazil — no per-minute overage, no country surcharges.
- One contract covers all 33 markets. Spin up a new study geography without a new vendor agreement or a new rate negotiation.
- Local caller ID provisioned on demand. At onboarding, we provision local numbers matched to your study markets. Response rates improve; setup friction disappears.
What you get
| Feature | Detail |
|---|---|
| Coverage | 33 live markets across North America, Europe, LATAM, Asia-Pacific |
| Caller ID | Local numbers provisioned at onboarding per study market |
| SIP compatibility | Standard SIP trunk — connects to any CATI platform or predictive dialer |
| Audio quality | <50ms edge audio via regional POPs; STIR/SHAKEN signed for US and CA |
| Billing | Per agent per day ($5/agent/day); monthly cap at $99/seat/mo |
The math: flat-rate vs per-minute
A 50-agent field team running 10,000 minutes per agent per month:
| UnlimCall (flat-rate) | Per-minute carrier (est.) | |
|---|---|---|
| Monthly cost | $4,950 (50 × $99) | ~$4,250 at $0.0085/min — then climbs |
| At 13,000 min/agent | $4,950 (unchanged) | ~$5,525 — 12% over budget |
| Predictability | Fixed before the study starts | Unknown until invoices arrive |
Break-even sits around 11,650 minutes per agent per month. Above that, flat-rate wins on every study. Below it, you still win on predictability and contract simplicity.
Competitors' rates are estimates based on published rate cards and may vary by destination and volume tier.
How it works
- Pick your markets. Choose from 33 live countries on the network page. Local caller ID is provisioned during onboarding — no pre-purchase pool to manage.
- Connect your dialer. UnlimCall delivers a standard SIP trunk. Point your CATI platform or predictive dialer at it; no middleware required.
- Dial at scale, pay a fixed rate. Agents dial. You pay per seat per day. Studies finish on budget.
FAQ
Do I need a separate contract for each country? No. One UnlimCall agreement covers all 33 live markets. Add or remove study geographies without renegotiating terms.
Can we get local caller ID in every market? Local caller ID is provisioned on demand at onboarding for the markets you specify. Availability depends on in-country number regulations. We confirm coverage before you commit.
What CATI platforms does this work with? UnlimCall is a SIP trunk. It connects to any CATI software or predictive dialer that supports SIP trunking — Voxco, Confirmit, NIPO, and custom Asterisk/FreeSWITCH stacks included.
Is STIR/SHAKEN required for our US studies? US and Canadian outbound calls are STIR/SHAKEN signed on UnlimCall's network. This may help with carrier-level call labeling, but attestation outcomes depend on factors outside our control. Consult your compliance team for regulatory obligations.